Free standard shipping (within the continental US) on orders over $99.00, before tax and shipping charges. Orders that do not meet the minimum will be charged for standard ground shipping & handling.
Our business hours are Monday through Friday, 8am-5pm Pacific Standard Time, excluding holidays. Any orders submitted on Saturday and Sunday will be processed on the following business day. Please allow up to 2 full business days for your order to be processed, picked, packed, and shipped. Please allow 5-7 business days for standard ground shipping delivery.
Eyelash Hub is not responsible for lost or stolen packages. If your tracking information states that your package was DELIVERED to the address you provided and you have not received it, you must contact the United States Postal Service directly at 1-800-ASK-USPS® (1-800-275-8777). Any lost, stolen, or damaged packages must be reported as a claim to USPS.